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Terms and Conditions

Sydney, Australia July 2025

1. Definitions

  • “Company”, “we”, “our”, “us”: Refers to the plumbing business operating this website.

  • “Customer”, “you”, “your”: Refers to any user, visitor, or client engaging our services or website.

  • “Services”: Refers to all plumbing-related services provided by the Company, including maintenance, repairs, and installations.

2. Acceptance of Terms

By accessing or using this website or our services, you agree to be bound by these terms and conditions, as well as any other policies or agreements referenced herein. If you do not agree, please do not use our website or services.

3. Services

  • Service details, availability, and pricing may be subject to change without notice.

  • All work performed will adhere to relevant Australian standards and industry practices.

  • Any quotes or estimates are valid as specified and may vary based on site conditions or unforeseen circumstances.

4. Bookings and Cancellations

  • All bookings are subject to confirmation.

  • Cancellations must be made at least 24 hours prior to the scheduled service; otherwise, cancellation fees may apply.

  • We reserve the right to reschedule or cancel services due to unforeseen circumstances.

5. Payment Terms

  • Payment is due as per the agreed method (e.g. upon completion of the service or as specified in your invoice).

  • We may require a deposit before commencing work.

  • Late payments may incur additional fees or interest, as permitted by law.

6. Customer Responsibilities

  • Ensure safe and unhindered access to the property/premises.

  • Disclose all relevant information regarding the plumbing issue or site.

  • Clearly mark the location of all underground or concealed services where applicable. We are not liable for damage to services not properly identified.

7. Warranty and Liability

  • Workmanship is typically covered by a statutory warranty under Australian Consumer Law.

  • Product warranties are as provided by the manufacturer.

  • We are not liable for indirect, incidental, or consequential damages arising from use of our services, to the extent permitted by law.

8. Intellectual Property

  • All content, logos, designs, and information on this website remain the property of the Company.

  • You may not reproduce, distribute, or use website materials without written permission.

9. Privacy

  • We commit to protecting your privacy and handling your personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

10. Website Use

  • You may not use this website for any unlawful, harmful, or prohibited purpose.

  • We do not warrant that the site will be error-free or uninterrupted.

11. Policy Changes

We may revise these terms at any time. Continued use of the website and/or our services constitutes acceptance of the revised terms. We recommend checking this page regularly for updates.

12. Governing Law

These terms are governed by the laws of New South Wales, Australia.

13. Contact

For any questions about these Terms and Conditions, please contact:

United-Plumbing

71 Scaysbrook Dr
Kincumber, New South Wales, 2251
Australia
admin@united-plumbing.com.au
0411593271

Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.